How to Download and Install the POS-X EVO Green Thermal Printer Driver
If you are looking for a reliable and affordable thermal printer for your business, you might want to consider the POS-X EVO Green thermal printer. This printer is designed to provide energy-efficient printing while still maintaining outstanding performance and quality. However, before you can start using your printer, you need to install the proper driver on your computer. In this article, we will show you how to download and install the POS-X EVO Green thermal printer driver in a few easy steps.
Introduction
A thermal printer is a type of printer that uses heat to create images on paper. Unlike inkjet or laser printers, thermal printers do not require ink or toner cartridges, which makes them more cost-effective and environmentally friendly. However, thermal printers also need a special type of paper that is coated with a heat-sensitive material. This paper is usually more expensive than regular paper, but it lasts longer and does not fade over time.
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A driver is a software program that allows your computer to communicate with your printer. Without a driver, your computer will not be able to recognize or control your printer. Therefore, it is essential that you install the correct driver for your printer model and operating system. Otherwise, you may experience problems such as poor print quality, incorrect paper size, or even no printing at all.
The POS-X EVO Green thermal printer is one of the best-selling thermal printers in the market. It has many features that make it ideal for various applications, such as retail, hospitality, or healthcare. Some of these features are:
It has a fast print speed of up to 220mm per second, which means you can print receipts or labels in seconds.
It has a jam-free autocutter that automatically cuts the paper after each print, saving you time and hassle.
It has a durable thermal printhead that lasts over 100 miles of receipts, which means you do not have to worry about replacing it frequently.
It has multiple interface options, such as USB, serial, or ethernet, which means you can connect it to any device or network.
It is fully compatible with ESC/POS and OPOS standards, which means you can use it with any software program that supports these protocols.
It has a wall-mountable design that allows you to place it in any location that suits your needs.
It is energy-efficient and certified by Energy Star, which means it consumes less power and reduces your carbon footprint.
To find the right driver for your POS-X EVO Green thermal printer, you need to know two things: your printer model and your operating system. Your printer model is usually printed on a label on the back or bottom of your printer. For example, if your printer model is EVO Green Thermal Receipt Printer, Autocutter, USB & Serial, then your model number is 911LB480300333. Your operating system is the software that runs on your computer, such as Windows 10, Windows 8, Windows 7, etc. You You can check your operating system by clicking on the Start button and then typing "system information" in the search box. Then, click on the System Information app and look for the System Type field. For example, if your system type is x64-based PC, then your operating system is 64-bit.
Step-by-step guide to download and install the driver
Now that you know your printer model and operating system, you can follow these steps to download and install the POS-X EVO Green thermal printer driver:
Step 1: Go to the POS-X website and find the driver download page
The first thing you need to do is to go to the POS-X website at . Then, hover over the Support tab and click on Drivers & Downloads. This will take you to the driver download page where you can find all the drivers for different POS-X products.
Step 2: Select your printer model and operating system from the drop-down menus
On the driver download page, you will see two drop-down menus: one for Product Category and one for Operating System. Click on the Product Category menu and select Thermal Printers. Then, click on the Operating System menu and select your operating system. For example, if your operating system is Windows 10 64-bit, then select Windows 10 (64-bit).
Step 3: Click on the download button and save the file to your computer
After selecting your printer model and operating system, you will see a list of available drivers for your device. Look for the driver that matches your printer model number and click on the download button next to it. For example, if your printer model number is 911LB480300333, then look for EVO Green Thermal Receipt Printer, Autocutter, USB & Serial (911LB480300333) and click on the download button. This will open a new window where you can save the file to your computer. Choose a location where you can easily find it later, such as your desktop or downloads folder.
Step 4: Unzip the file and run the setup.exe file
The file that you downloaded is a compressed zip file that contains the driver files. You need to unzip it before you can install it. To unzip it, right-click on the file and select Extract All. Then, choose a destination folder where you want to extract the files and click on Extract. This will create a new folder with the same name as the zip file. Open this folder and look for the setup.exe file. Double-click on this file to run it.
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Step 5: Follow the on-screen instructions to complete the installation
Once you run the setup.exe file, you will see a welcome screen that asks you to select a language for the installation. Choose your preferred language and click on Next. Then, follow the on-screen instructions to complete the installation process. You may need to agree to some terms and conditions, choose an installation location, and connect your printer to your computer. The installation wizard will guide you through these steps.
Step 6: Restart your computer and test your printer
After completing the installation, you may need to restart your computer for the changes to take effect. Click on Finish to close the installation wizard and restart your computer. Then, test your printer by printing a test page or a document of your choice. If everything works fine, then congratulations! You have successfully installed the POS-X EVO Green thermal printer driver on your computer.
Troubleshooting tips
Sometimes, you may encounter some errors or issues during or after installing the driver. Here are some troubleshooting tips that may help you resolve them:
If you get an error message that says "The specified port is unknown" or "The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers", then you may need to disable some security settings on your computer. To do this, go to Control Panel > System and Security > Administrative Tools > Local Security Policy > Local Policies > Security Options > Devices: Prevent users from installing printer drivers > Disabled.
If you get an error message that says "The printer driver was not installed" or "Operation could not be completed", then you may need to run the setup.exe file as an administrator. To do this, right-click on the setup.exe file and select Run as administrator.
If you get an error message that says "The printer driver package cannot be installed" or "The INF file you selected does not support this method of installation", then you may need to manually install the driver using Device Manager. To do this, go to Control Panel > Devices and Printers > Add a printer > Add a local printer > Use an existing port > Next > Have Disk > Browse > Select the INF file from the driver folder > Open > OK > Next > Follow the on-screen instructions.
If you get an error message that says "The printer driver is not installed on this computer" or "The printer driver is unavailable", then you may need to update or reinstall the driver. To do this, go to Control Panel > Devices and Printers > Right-click on your printer > Printer properties > Advanced > New Driver > Next > Have Disk > Browse > Select the INF file from the driver folder > Open > OK > Next > Follow the on-screen instructions.
If you get an error message that says "The printer is offline" or "The printer is not responding", then you may need to check the connection between your printer and your computer. Make sure that the USB, serial, or ethernet cable is securely plugged into both devices. You may also need to check the power supply and the paper feed of your printer.
If none of these tips work, or if you have any other questions or concerns, you can contact POS-X for technical support or warranty service. You can call them at 1-800-790-8657 or email them at support@pos-x.com. You can also visit their website at for more information.
Conclusion
In this article, we have shown you how to download and install the POS-X EVO Green thermal printer driver on your computer. We have also provided some troubleshooting tips in case you encounter any errors or issues. We hope that this article has been helpful and informative for you. If you are looking for a reliable and affordable thermal printer for your business, we highly recommend the POS-X EVO Green thermal printer. It has many features that make it ideal for various applications, such as fast print speed, jam-free autocutter, durable thermal printhead, multiple interface options, ESC/POS and OPOS compatibility, wall-mountable design, and energy efficiency. You can order it online from or from any authorized POS-X dealer.
FAQs
Here are some frequently asked questions and answers related to the topic:
Q: How do I print a test page from my POS-X EVO Green thermal printer?
A: To print a test page from your POS-X EVO Green thermal printer, follow these steps:
Make sure that your printer is connected to your computer and turned on.
Go to Control Panel > Devices and Printers > Right-click on your printer > Printer properties.
Click on the General tab and then click on Print Test Page.
A test page will be printed from your printer.
Q: How do I change the paper size or orientation of my POS-X EVO Green thermal printer?
A: To change the paper size or orientation of your POS-X EVO Green thermal printer, follow these steps:
Go to Control Panel > Devices and Printers > Right-click on your printer > Printer properties.
Click on the Preferences button under the General tab.
Select the Paper/Quality tab and then choose the paper size or orientation that you want from the drop-down menus.
Click on OK to save your settings.
Q: How do I adjust the print density or contrast of my POS-X EVO Green thermal printer?
A: To adjust the print density or contrast of your POS-X EVO Green thermal printer, follow these steps:
Go to Control Panel > Devices and Printers > Right-click on your printer > Printer properties.
Click on the Device Settings tab and then click on Printing Preferences.
Select the Advanced tab and then adjust the slider under Print Density or Contrast to your desired level.
Click on OK to save your settings.
Q: How do I clean the printhead of my POS-X EVO Green thermal printer?
A: To clean the printhead of your POS-X EVO Green thermal printer, follow these steps:
Turn off your printer and unplug it from the power source.
Open the cover of your printer and remove any paper from the paper feed.
Use a cotton swab dipped in alcohol to gently wipe the printhead surface. Do not touch the printhead with your fingers or any metal parts.
Let the printhead dry completely before closing the cover and plugging in the printer.
Turn on your printer and print a test page to check the print quality.
Q: How do I replace the paper roll of my POS-X EVO Green thermal printer?
A: To replace the paper roll of your POS-X EVO Green thermal printer, follow these steps:
Open the cover of your printer and remove any remaining paper from the paper feed.
Take a new paper roll and make sure that the paper is wound tightly and evenly.
Insert the paper roll into the paper holder with the paper coming from the bottom of the roll.
Pull out some paper and feed it into the paper feed slot until it comes out from the front of the printer.
Tear off any excess paper using the autocutter or the manual cutter.
Close the cover of your printer and make sure that it is locked securely.
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